Awarded contract

Insurance Claims Handling Solution

Details

Value
£44,550
Duration
3 years
Topic
Software support services
Published
15 April 2025

Tender description

Claims Management Software - JCAD LACHS V6 is used to support ECC's in house claims handling, providing claims record management, claims reports, ability to record financial details, and an online claims form that is accessible from the ECC Highways website. Claims can be submitted online, and are then reviewed and either promoted to the system, or rejected. Contract value £44,550 initial term (£59,400 including extension)

Timeline

  1. Completed: Award published15 April 2025
    Current notice
  2. Completed: Award date29 May 2025
  3. Next: Contract expiry date28 May 2028in 2 years

About the buyer

Essex County Council is a local authority that procures through three in-house teams, Corporate, Place and People. Larger opportunities are advertised through Open, the council's own tendering and contract management platform. Smaller and lower-value contract notices instead appear on Find a Tender and Contracts Finder. The Place team commissions highways, waste, energy and transport work, including a dedicated Dynamic Purchasing System for bidders. Construction projects separately run through the Essex Construction Framework, a route for regional contractors. The People team commissions education, social care, adult support and public health services across the county.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of Essex County Council's contract awards have been in IT services, construction work and business services.

Relevant CPV codes

  • 72261000 · Software support services

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Decision makers

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