Awarded contract

Resident perception/satisfaction surveys

Details

Value
£216,000
Duration
3 years
Topic
Customer survey services
Published
11 April 2025

Tender description

Lewisham council awarded this contract to Acuity Research and Practice Limited via CCS Research & Insights Dynamic Purchasing Systems (DPS) RM6126 following a mini competition process. The main objectives for this service is to: Provide tenants with information about how well their landlord is performing; Provide the Regulator for Social Housing with information about how Lewisham Council is performing Enable the council to plan service improvements

Timeline

  1. Completed: Award date1 April 2025
  2. Completed: Award published11 April 2025
    Current notice
  3. Next: Contract expiry date1 April 2028in 17 months

About the buyer

London Borough of Lewisham is a local authority run by a directly elected Mayor and Cabinet, and buys through its own dedicated procurement team. A corporate procurement strategy sets out the council's approach to Best Value and social value. The council follows the Procurement Act 2023 and Public Services Social Value Act when awarding contracts.

Over the past 5 years, most of London Borough of Lewisham's contract awards have been in health and social work, construction work and business services.

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