Awarded contract

CT - Robotic Process Automation

Details

Buyer: Scottish Government
Supplier(s): Ernst & Young LLP (EY)
Value: £4,750,000
Topic: Office automation services
Published: 9 April 2025
Source: uk:public_contracts_scotland

Tender description

The Service Provider will deliver demand-led automation services. This includes managing the transition from attended to unattended automation, delivering and integrating automation projects in line with the Intelligent Automation Centre of Excellence framework, and ensuring seamless reporting and management. Lot 1: The requirement is for the supplier to complete: - Discovery/process assessment - Build, test and deploy to live environment with associated hypercare using Intelligent Automation platforms and technology. - The delivery will incorporate system and user acceptance testing. - Associated project documentation and handover will be finalised to the agreed quality criteria. - Solutions will integrate effectively with the operational environment and comply with the Digital Service Standard and make effective use of platforms and other shared assets and experience within Scottish Government.. No guarantee of volume is provided. This includes any potential extension period.

Timeline

Completed: Award date2 April 2025
Completed: Award published9 April 2025
Current notice

About the buyer

The Scottish Government is a devolved central government department that buys through its Scottish Procurement and Property Directorate. Regulated procurements across the Scottish public sector are advertised on Public Contracts Scotland, the national portal set up in 2008. Bids are usually submitted through PCS-Tender, the national eTendering system it funds. The directorate also runs frameworks covering construction, corporate services, ICT, professional services, utilities and HR. Many of these frameworks are open to the wider Scottish public sector as well as central government. The Supplier Development Programme offers free tender training to SMEs and third sector organisations.

Procurement spend from central entities makes up 66% of overall UK public spend.

Over the past 5 years, most of the Scottish Government's contract awards have been in business services, IT services and research and development.

Relevant CPV codes

72513000 · Office automation services

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@scottish-government.gov
Commercial Director	+44 •••• ••••••	••••••••@scottish-government.gov
Procurement Manager	+44 •••• ••••••	••••••••@scottish-government.gov
Category Lead	+44 •••• ••••••	••••••••@scottish-government.gov
Senior Buyer	+44 •••• ••••••	••••••••@scottish-government.gov
Contracts Manager	+44 •••• ••••••	••••••••@scottish-government.gov