Awarded contract

COV - Healthwatch Coventry Service and Independent Health Complaints Advocacy Service

Details

Value
£532,921
Topic
Investigation services
Published
11 April 2025

Tender description

Provision of the Healthwatch Coventry Service and Independent Health Complaints Advocacy Service (IHCAS). The Provider shall deliver the Healthwatch Coventry Service and be responsible for providing the Independent Health Complaints Advocacy Service on behalf of Coventry City Council. Although Healthwatch Coventry Service and IHCAS are separate services, the Council requires a single organisation to provide both independent services in order to meet statutory duties and requirements. Lot 1: Provision of the Healthwatch Coventry Service and Independent Health Complaints Advocacy Service (IHCAS). The Provider shall deliver the Healthwatch Coventry Service and be responsible for providing the Independent Health Complaints Advocacy Service on behalf of Coventry City Council. Although Healthwatch Coventry Service and IHCAS are separate services, the Council requires a single organisation to provide both independent services in order to meet statutory duties and requirements.

Timeline

  1. Completed: Award published11 April 2025
    Current notice
  2. Completed: Award date11 April 2025

About the buyer

Coventry City Council is a local authority serving the city of Coventry, with its own procurement service. The three councils have run this joint tendering system since 2010. That national route has applied since the Procurement Act 2023 took effect in February 2025.

Over the past 5 years, most of Coventry City Council's contract awards have been in IT services, health and social work and construction work.

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