Provision of Engineering Services for DVLA Utilities and Drivers Programme

Tender description

DVLA requires a supplier to provide a supply of specialised resource to support the delivery of the departments ambitious change and operational programmes. These programmes broadly looks to re-architect and re-engineer all IT systems onto new, open-source, cloud-hosted commodity IT platforms. These systems are to integrate together and into a number of common components DVLA is seeking a supplier to provide expertise and specialism to boost capacity and enhance capability in order to meet the outcomes of this requirement. We require a supplier who is able to help us to uplift our internal capability with a range of skills, whilst providing a short-term uplift in capacity to assist in the delivery of a number of technical deliverables. DVLA will take the lead responsibility for delivery of programmes, projects or individual pieces of work. The supplier will generally work as part of DVLA blended teams and will need to adhere to the DVLA technology standards (work will be agreed via individual Statements of Work). The DVLA have an extensive change pipeline and approved programmes of work to be delivered, and need to ensure that there is a mechanism in place to ensure that development capacity required for deliverer can be onboarded in a timely manner to meet delivery objectives This service provision needs to be able to provide technically skilled, experienced resource to deliver the technical solutions to meet DVLAs programmes of work. DVLA requires a supplier to provide a flexible delivery of highly skilled Engineering developers/support services to aide in the design, development and support of the Utilities and Drivers Programmes of work. The supplier may also be required to support the components developed, this will be dependent on the maturity of to product that the statement of work will be aligned to. This would cover 4th line support (primarily investigation and code changes) in-hours (between 9am and 6pm Monday to Friday) with potential for out-of-hours. All deliverables must be in line with DVLA solutions. The appointed supplier shall have the ability to deliver a mix of engineering services in line with deliverables, as set out in the individual Statements of Work as well as having the ability to interact and give guidance on best practice and react to technical challenges.