Awarded contract

Defra Group eCase - Correspondence, FOI, EIR, SAR and Complaints Case Management

Details

Supplier(s)
Fivium LTD
Value
£1,500,000
Duration
3 years
Topic
Records management
Published
4 April 2025

Tender description

Provision of eCase+ (Internet) Software as a Service for all for Defra Group bodies: Defra Group bodies will have their own tenant subscription space in eCase, as defined in the G-Cloud Services Required section.

Timeline

  1. Completed: Award date12 March 2025
  2. Completed: Award published4 April 2025
    Current notice
  3. Next: Contract expiry date10 November 2027in 13 months

About the buyer

The Department for Environment, Food & Rural Affairs (DEFRA) is a ministerial department that also buys through agencies such as the Environment Agency, the Rural Payments Agency and the Animal and Plant Health Agency. Suppliers register on the DEFRA eCommercial website, Atamis, to compete for contract opportunities across the department. Larger opportunities are advertised through the Find a Tender service under the Procurement Act 2023, in force since February 2025. DEFRA also procures goods and services through the Crown Commercial Service. Existing contracts and frameworks set up under the previous procurement regulations remain valid until they expire.

Procurement spend from central entities makes up 66% of overall UK public spend.

Over the past 5 years, most of DEFRA's contract awards have been in research and development, construction work and business services.

Relevant CPV codes

  • 79996100 · Records management

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