Uniform Software Maintenance and Upgrade Service
Details
- Supplier(s)
- IDOX SOFTWARE LTD
- Topic
- Information technology services
- Published
- 25 March 2025
- Source
- uk:sell2wales
Tender description
Award of contract following a direct award call off process being undertaken for the maintenance and upgrade of Uniform Software from Crown Commercial Services (CCS) Vertical Application Software (VAS) Framework RM6259. The system has embedded and configurable workflow management capabilities (Enterprise), refined through ongoing business process review, which drives individual caseload management and performance, through a traffic light system which identifies key tasks and miles stones and targets. It also incorporates powerful tools that enable managers to visually assess individual officer workloads and performance, allocate and reallocate cases and identify performance issues using live data.
Timeline
- Completed: Award date24 March 2025
- Completed: Award published25 March 2025Current notice
About the buyer
Caerphilly County Borough Council is the local authority for the county borough, and buys as a local government organisation. Taxis, minibuses and wheelchair-accessible vehicle hire are sourced through a dynamic purchasing system. Childcare places in the non-maintained sector run through a separate dynamic purchasing system. Assessment and therapy services are bought through their own dynamic purchasing system.
Over the past 5 years, most of Caerphilly County Borough Council's contract awards have been in construction work, IT services and construction materials.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@caerphilly-county-borough-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@caerphilly-county-borough-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@caerphilly-county-borough-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@caerphilly-county-borough-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@caerphilly-county-borough-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@caerphilly-county-borough-council.gov |
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