Awarded contract

Ticket Office Machines (TOMS) & Mobile Ticket Issuing System (MTIS)

Details

Supplier(s)
The Ticket Keeper Ltd
Value
2,500,000
Topic
Ticket-validation machines
Published
28 March 2025

Tender description

The provision of both Ticket Office Machines (TOMS) & Mobile Ticket Issuing System (MTIS) at TransPennine Trains managed stations and trains. Lot 1: Lot 1 (TOMs & MTIS) – Fully Managed Service The procurement is for the provision of Software licenses with maintenance and support on all current MTIS and TOMS equipment. Additional information: There was no award under Lot 1 of the procurement Lot 2: Lot 2 (TOMs & MTIS) – Full supply and support of software solution and mixture of hardware support only & hardware supply & support. The procurement for full supply and support of software solution, mixture of hardware support only & hardware supply & support for MTIS and TOMS systems.

Timeline

  1. Completed: Award date12 February 2025
  2. Completed: Award published28 March 2025
    Current notice

About the buyer

TransPennine Trains Limited operates TransPennine Express, a passenger train service linking Manchester and Liverpool with Edinburgh and Glasgow. The Department for Transport's Operator of Last Resort has run the services since 28 May 2023. A 2023 notice covered a Class 397 train services agreement. A separate procurement sought a new trains maintenance and depots solution. The procurement department is based in Manchester.

Over the past 5 years, most of TransPennine Trains Limited's contract awards have been in repair and maintenance, transport equipment and financial and insurance services.

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