Awarded contract

Provision of Victim Satisfaction Surveys, Public Confidence Surveys & Associated Services - AWARD

Details

Supplier(s)
Smsr Ltd
Duration
3 years
Topic
Market and economic research; polling and statistics
Published
25 March 2025

Tender description

The Police & Crime Commissioner for Warwickshire on behalf of Warwickshire Police has awarded a contract for the provision for monthly victim satisfaction surveys through data shared plus public confidence and engagement surveys as required. The contract was a below threshold open procurement under the Public Contracts Regulations 2015. The contract is for an initial period of 3 years with options to extend for a further 2 x 12 months. Estimated contract value for the initial term is GBP £170,940.

Timeline

  1. Completed: Award published25 March 2025
    Current notice
  2. Completed: Award date1 April 2025
  3. Next: Contract expiry date31 March 2028in 17 months

About the buyer

Warwickshire Police is a blue light force serving Warwickshire. West Midlands Police already supplies Warwickshire's IT services under a standing agreement between the two forces. From April 2021, West Midlands Police began delivering payroll and business support functions for Warwickshire. About ten per cent of Warwickshire's services run through this regional collaboration, the rest handled locally. Forensic Scene Investigators stay based locally at Bedworth, working under West Midlands Police's direction.

Over the past 5 years, most of Warwickshire Police's contract awards have been in software and information systems, transport equipment and security and defence equipment.

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