Goto Assist Remote Support
Details
- Supplier(s)
- Phoenix
- Value
- £53,915.52
- Duration
- 8 years
- Topic
- Software package and information systems
- Published
- 25 March 2025
- Source
- uk:contracts_finder
Tender description
Enables ICT staff to access and control remote computers and other internet-connected devices in order to provide technical support as an alternative and backup method to the primary toolset. Additional information: Value set out describes the whole life cost from 28 February 2020 until 02 March 2025 (£25,421.34) informally and then 03 March 2025 - 02 March 2028 (£28,494.18) Non Compliance approved internally. Whole life cost £53,915.52.
Timeline
- Completed: Award date28 February 2020
- Completed: Award published25 March 2025Current notice
- Next: Contract expiry date2 March 2028in 17 months
About the buyer
Isle of Wight Council governs the island as a local authority, and advertises its tender opportunities through the South East Business Portal. Contracts Finder lists opportunities above a set value threshold, while larger contracts appear on the Find a Tender Service. Suppliers register free on ProContract, the system behind that portal, to receive notifications of new opportunities. The same portal carries opportunities from local authorities across the South East region. Public Contract Regulations 2015 govern the council's tender processes. Every business gets a fair and equal chance to compete for its contracts.
UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).
Over the past 5 years, most of Isle of Wight Council's contract awards have been in software and information systems, IT services and construction work.
Relevant CPV codes
- 48000000 · Software package and information systems
- 72000000 · IT services: consulting, software development, Internet and support
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@isle-of-wight-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@isle-of-wight-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@isle-of-wight-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@isle-of-wight-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@isle-of-wight-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@isle-of-wight-council.gov |
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