Social Listening and Audience Listening Tool
Details
- Supplier(s)
- FENIX MEDIA LIMITED
- Value
- £84,000
- Duration
- 2 years
- Topic
- Software package and information systems
- Published
- 5 March 2025
- Source
- uk:contracts_finder
Tender description
Procurement of a social listening tool to continue to gain valuable insights from social and digital media content that is available in the public domain to inform our communications and policy work.
Timeline
- Completed: Award date6 February 2025
- Completed: Award published5 March 2025Current notice
- Next: Contract expiry date5 February 2027in 4 months
About the buyer
Water Services Regulation Authority, known as Ofwat, is the economic regulator for the water and sewerage industry in England and Wales. A professional procurement function supports contract managers across the organisation with day-to-day purchasing decisions. Ofwat runs open competitions rather than working from a preferred supplier list, seeking quotations or full tenders for most purchases. Opportunities are advertised through the myTenders portal, with larger contracts also listed on Find a Tender. Contracts Finder carries the same notices, part of an effort to widen participation from small and medium-sized firms. Ofwat aims to pay all suppliers within 30 days of a valid invoice.
£434bn was the total UK public sector procurement spend in FY 2025/26.
Over the past 5 years, most of Ofwat's contract awards have been in business services, architectural and engineering services and IT services.
Relevant CPV codes
- 48000000 · Software package and information systems
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@water-services-regulation-authority-ofwat.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@water-services-regulation-authority-ofwat.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@water-services-regulation-authority-ofwat.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@water-services-regulation-authority-ofwat.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@water-services-regulation-authority-ofwat.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@water-services-regulation-authority-ofwat.gov |
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