Provision of Customer Research Partner
Details
- Buyer
- BiP SOlutions
- Topic
- Customer survey services
- Published
- 4 March 2025
- Submission
- 10 March 2025
- Source
- uk:contracts_finder
Tender description
Text to be corrected in the original notice: Place of text to be modified: Time limit for receipt of tenders or requests to participate Date: 13/03/2025 Time: 09:00 Instead of: 10 March 2025 Time: 12:00 Read New: 13 March 2025 Time: 09:00 Other additional information: Extension of tender deadline from Monday 10th March 2025 to 9am Thursday 13th March 2025 Plus Dane Housing are procuring a customer research service split into two lots as follows: Lot 1 - Customer Research Partner, delivering customer perception surveys Lot 2 - Transaction Satisfaction Survey Platform, delivering transactional feedback Suppliers are invited to tender for either or both lots
Timeline
- Completed: Tender published4 March 2025Current notice
- Completed: Submission date10 March 2025
About the buyer
BiP Solutions is a private company, founded in 1984 and based in Glasgow, that builds procurement platforms for the public sector. Delta eSourcing, one of its platforms, gives public sector buyers tools for tendering, contracts and eAuctions. Public Contracts Scotland and CompeteFor are among the portals BiP Solutions also operates for public bodies. Notices under BiP Solutions itself cover the company's own purchasing of IT, software and business services. Tracker and Contrax, its business intelligence brands, alert suppliers to new contract opportunities. Training and consultancy work, including the Procurement Advice and Support Service, rounds out its offer to public bodies.
£434bn was the total UK public sector procurement spend in FY 2025/26.
Over the past 5 years, most of BiP Solutions's contract awards have been in IT services, software and information systems and real estate services.
Relevant CPV codes
- 79342310 · Customer survey services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@bip-solutions.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@bip-solutions.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@bip-solutions.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@bip-solutions.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@bip-solutions.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@bip-solutions.gov |
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