Awarded contract

LAS Smart Messaging (Tailored Service)

Details

Value
£46,800
Duration
2 years
Topic
Short Message Service (SMS) services
Published
7 March 2025

Tender description

2 year contract for implementation of SMS comfort calling functionality for 999 and 111 call centres. Framework used: Crown Commercial Services RM6116 Lot 3b

Timeline

  1. Completed: Award date27 January 2025
  2. Completed: Award published7 March 2025
    Current notice
  3. Next: Contract expiry date26 January 2027in 4 months

About the buyer

London Ambulance Service NHS Trust runs 999 ambulance services across the capital and buys as an NHS healthcare provider. Tenders are advertised through the Health Family eCommercial System, the sector's shared portal. Much of its procurement runs through the NHS London Procurement Programme and the Southern Ambulance Services Collaborative. Wider agreements come via the Government Commercial Agency's frameworks. Purchases follow the Procurement Act 2023 and, for clinical services, the Provider Selection Regime. The Chief Finance Officer holds overall responsibility for procurement spend.

UK health spending has nearly quadrupled to £241.8bn in 2024/25, £20bn up on the year before. £140.6bn of that went to procurement, the biggest sector of UK public spending and the fastest-growing.

Over the past 5 years, most of London Ambulance Service NHS Trust's contract awards have been in repair and maintenance, transport equipment and business services.

Relevant CPV codes

  • 64212100 · Short Message Service (SMS) services

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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