Awarded contract

Procurement of Facilities Management Soft Services

Details

Supplier(s)
ISS Group
Value
£45,000,000
Topic
Helpdesk and support services
Published
27 February 2024

Tender description

The provision of Facilities Management Soft Services which include Healthcare Cleaning (Domestics), Portering, Window Cleaning, Pest Control and Helpdesk services for Croydon University Hospital, Purley War Memorial Hospital and associated healthcare premises. Lot 1: The provision of FM Soft Services to Trust sites to achieve a high standard of patient outcomes and infection control. The process will be conducted as Competition with Negotiation in line with reg 29 of the Public Contracts Regulations 2015. For the avoidance of doubt the process still be concluded after the submission of the ITN as bidders may have provided the most economically advantageous tender at that stage (as in a restricted process). However, the Trust reserves the right to add further stages for further dialogue & negotiation within a fair, transparent and commercially confidential environment to determine the best solution is appropriate for this process. The proposed contract will be for 5 years with 2 further annual extensions achieving a potential full contract length of 7 years. The intention is commence the contract in October 2023.

Timeline

  1. Completed: Award date11 January 2024
  2. Completed: Award published27 February 2024
    Current notice

About the buyer

Croydon Health Services NHS Trust runs Croydon University Hospital and Purley War Memorial Hospital as a healthcare organisation serving Croydon. The Trust was formed on 1 August 2010 from the merger of Croydon Community Health Services and Mayday Healthcare NHS Trust. Emergency medical and non-elective surgical services are delivered at the Trust's hospitals. The Trust does not provide major trauma care.

Over the past 5 years, most of Croydon Health Services NHS Trust's contract awards have been in health and social work, software and information systems and IT services.

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