Microsoft Unified Support
Details
- Supplier(s)
- Insight Direct (UK) Ltd
- Value
- £329,816
- Topic
- Software support services
- Published
- 28 February 2024
Tender description
This is a contract award notice for the Crown Office and Procurator Fiscal Service in relation to the Microsoft Unified Enterprise Support - 3 year contract. COPFS use a variety of Microsoft products across the enterprise in the execution of our business. These include Exchange Online, Office 365, Microsoft security tools, Azure services (used for applications such as Witness Gateway and DAS), Windows 10/11 Windows Server and SQL Server. Due to the nature of the services based on the Microsoft stack and their business impact to COPFS ISD also aim to ensure the availability of a suitable escalation path for support services as we do for our other mission critical services. Contract is awarded to Insight Direct (UK) Limited who are the top ranked supplier on the Health Trust Europe Framework, ICT Solutions 3. COPFS use a variety of Microsoft products across the enterprise in the execution of our business. These include Exchange Online, Office 365, Microsoft security tools, Azure services (used for applications such as Witness Gateway and DAS), Windows 10/11 Windows Server and SQL Server. Due to the nature of the services based on the Microsoft stack and their business impact to COPFS ISD also aim to ensure the availability of a suitable escalation path for support services as we do for our other mission critical services. The contract is awarded to Insight Direct (UK) Limited for a 3 year term. Insight Direct (UK) Limited are the top ranked supplier on the Health Trust Europe Framework, ICT Solutions 3.
Timeline
- Completed: Award published28 February 2024Current notice
- Completed: Award date28 February 2024
About the buyer
Crown Office and Procurator Fiscal Service is a Scottish devolved department based in Edinburgh. Its policy is to use a Scottish Government or Government Commercial Agency framework where a suitable one exists. Most of its contracts are framework agreements at national or central government level. Procurement follows the Public Contracts (Scotland) Regulations 2015 and the Procurement Reform (Scotland) Act 2014.
Over the past 5 years, most of Crown Office and Procurator Fiscal Service's contract awards have been in IT services, business services and office and computing equipment.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@crown-office-and-procurator-fiscal-service.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@crown-office-and-procurator-fiscal-service.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@crown-office-and-procurator-fiscal-service.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@crown-office-and-procurator-fiscal-service.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@crown-office-and-procurator-fiscal-service.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@crown-office-and-procurator-fiscal-service.gov |
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