Soft-Market Test - Customer Excellence Training
Details
- Buyer
- Torus
- Topic
- Education and training services
- Published
- 19 February 2024
- Source
- uk:find_a_tender
Tender description
We are currently seeking a local training provider to devise and deliver Customer Excellence training to all colleagues across the Torus group (approx. 1800 colleagues). Lot 1: We are looking for a local training provider to work with each of our departments across the Group to devise and deliver Customer Excellence Training. This training will be delivered to departments across our 4 entities including: •Torus Landlord – Who support and empower people living in Torus Homes. •HMS – Who provide cost effective construction, maintenance and repair services. •Torus Development – Who build high-quality, affordable new homes that people love •Torus Foundation – Our charity, that funds vital projects with social impact that strengthen communities and make people’s lives better.
Timeline
- Completed: Pre-tender published19 February 2024Current notice
About the buyer
Torus is a housing association operating across Liverpool, St Helens and Warrington, trading under that name as Torus62 Limited. New-build contracts are commissioned through JV North, a shared framework run by nine housing associations across the north of England. Repairs and maintenance run under a separate framework, with a lead contractor and a secondary contractor.
Over the past 5 years, most of Torus's contract awards have been in business services, construction work and IT services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@torus.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@torus.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@torus.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@torus.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@torus.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@torus.gov |
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