WCC - Contact Centre Telephony
Details
- Supplier(s)
- Britannic Technologies Limited
- Value
- POUND STERLING (GBP) 755,034.31
- Duration
- 4 years
- Published
- 15 February 2024
Tender description
Implementation, licences and support for a contact centre telephony system, for a duration of 4 years
Timeline
- Completed: Award published15 February 2024Current notice
- Completed: Award date15 February 2024
- Next: Contract expiry date14 February 2028in 15 months
About the buyer
Warwickshire County Council buys as a local authority covering Warwickshire. Many goods and services are bought through the Eastern Shires Purchasing Organisation, a regional buying consortium. Bids are scored on cost and quality, and the highest-scoring bidder normally wins the contract.
Over the past 5 years, most of Warwickshire County Council's contract awards have been in software and information systems, health and social work and business services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@warwickshire-county-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@warwickshire-county-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@warwickshire-county-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@warwickshire-county-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@warwickshire-county-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@warwickshire-county-council.gov |
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