Expired contract

System Enhancements in ServiceNow

Details

Supplier(s)
Bright Consulting Services Limited
Value
£16,500
Duration
2 months
Topic
Business and management consultancy and related services
Published
12 February 2024

Tender description

To ensure ServiceNow platform is reviewed, updated and backed up to ensure system is optimised. This includes reviewing existing ITIL workflows to ensure they are operating effectively.

Timeline

  1. Completed: Award published12 February 2024
    Current notice
  2. Completed: Award date12 February 2024
  3. Completed: Contract expiry date31 March 2024

About the buyer

The Office of Rail and Road is a non-ministerial department that regulates Britain's railways, monitors the roads network, and buys through a central procurement team. Smaller purchases need one quote or three written quotes, depending on value. A published policy commits the department to encouraging and supporting small and medium-sized businesses.

Over the past 5 years, most of the Office of Rail and Road's contract awards have been in business services, architectural and engineering services and IT services.

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Decision makers

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