Expired contract

TD1962- WebChat Solution

Details

Buyer: Derby City Council
Supplier(s): ICS.AI LTD
Value: £800,000
Duration: 3 years
Topic: Software package and information systems
Published: 5 February 2024
Source: uk:contracts_finder

Tender description

WebChat Solution Additional information: Option for 1 x 12 month extension

Timeline

Completed: Award date12 January 2023
Completed: Award published5 February 2024
Current notice
Completed: Contract expiry date11 January 2026

About the buyer

Derby City Council is a local authority covering the city of Derby, and its corporate procurement service supports buying across the organisation. Supply opportunities are advertised on Source Derbyshire, a shared tendering portal used by councils across Derbyshire. Higher-value contracts also appear on Contracts Finder and Find a Tender Service. Derby draws on framework agreements through the Eastern Shires Purchasing Organisation and the Crown Commercial Service. Lower-value requirements can be sourced directly through quotations obtained by council officers. Buyer and supplier events give the procurement team a way to engage the market before a tender is published.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of Derby City Council's contract awards have been in education and training, construction work and business services.

Relevant CPV codes

48000000 · Software package and information systems

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@derby-city-council.gov
Commercial Director	+44 •••• ••••••	••••••••@derby-city-council.gov
Procurement Manager	+44 •••• ••••••	••••••••@derby-city-council.gov
Category Lead	+44 •••• ••••••	••••••••@derby-city-council.gov
Senior Buyer	+44 •••• ••••••	••••••••@derby-city-council.gov
Contracts Manager	+44 •••• ••••••	••••••••@derby-city-council.gov