Awarded contract

Provision of Monitoring tool

Details

Buyer: Scottish Courts and Tribunals Service
Supplier(s): Ping Network Solutions
Value: £347,811
Topic: Network management software services
Published: 5 February 2024
Source: uk:public_contracts_scotland

Tender description

ThousandEyes is as a key monitoring and troubleshooting tool in relation to hybrid workers and critical video endpoints.

Timeline

Completed: Award date26 January 2024
Completed: Award published5 February 2024
Current notice

About the buyer

Scottish Courts and Tribunals Service runs Scotland's courts and tribunals system as a central government agency and non-departmental public body. Established frameworks from the Scottish Government, Crown Commercial Service and Scotland Excel cover many of its routine purchases. A dedicated procurement team runs the tender process and manages supplier relationships. Estates and digital teams across the court and tribunal network commission much of this work.

Over the past 5 years, most of Scottish Courts and Tribunals Service's contract awards have been in business services, IT services and software and information systems.

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@scottish-courts-and-tribunals-service.gov
Commercial Director	+44 •••• ••••••	••••••••@scottish-courts-and-tribunals-service.gov
Procurement Manager	+44 •••• ••••••	••••••••@scottish-courts-and-tribunals-service.gov
Category Lead	+44 •••• ••••••	••••••••@scottish-courts-and-tribunals-service.gov
Senior Buyer	+44 •••• ••••••	••••••••@scottish-courts-and-tribunals-service.gov
Contracts Manager	+44 •••• ••••••	••••••••@scottish-courts-and-tribunals-service.gov