Awarded contract

LCC - Customer Segmentation and Engagement Services

Details

Supplier(s)
Experian Ltd
Value
£72,780
Duration
4 years
Topic
Software package and information systems
Published
5 February 2024

Tender description

Customer Segmentation and Engagement Services for Lincolnshire County Council and Lincolnshire Fire and Rescue including: - access to demographic data and on-line directory; - access to approximately 350,000 records to cover the entirety of Lincolnshire. The Contract is for 36 months with one option to extend for a further period of 12 months. This Contract has been awarded via CCS G-Cloud 13 Framework Lot 2 Cloud Software.

Timeline

  1. Completed: Award date1 February 2024
  2. Completed: Award published5 February 2024
    Current notice
  3. Next: Contract expiry date31 January 2028in 16 months

About the buyer

Lincolnshire County Council is the local authority responsible for services across the county, and buys through its own Procurement Lincolnshire team. Suppliers register on Panacea, the council's e-tendering portal, to bid for contracts. Contracts above relevant thresholds are also advertised on Find a Tender, which is free for suppliers to join. A procurement pipeline sets out contracts due for re-procurement over the next eighteen months, helping suppliers plan ahead. The council favours a Lincolnshire-based approach to procurement, working with partner public bodies across the county where possible. Small and medium enterprises are encouraged to bid for council contracts directly.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of Lincolnshire County Council's contract awards have been in health and social work, construction work and transport services.

Relevant CPV codes

  • 48000000 · Software package and information systems

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Decision makers

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