Expired contract

HMPPS Offenders Families Helpline Service 2018 - 21

Details

Value
£369,756.42
Duration
3 years
Topic
Prison services
Published
7 February 2024

Tender description

Contract for the provision of HMPPS Offenders Families' Helpline Service, to run for a three (3) year period from 01.08.2018 to 31/07/2021 with the option to extend for a further twelve (12) months to 31/07/2022. The Offenders Families' Helpline Service is designed to offer but is not limited to: - Practical information and support on all aspects of the criminal justice system including access to advice and information - How to organise and cope with a prison visit - Clarification of how a prison works - Information on benefits and financial help etc - Emotional support - How to cope with stress - How to cope with disruption to family life - Help with parenting and relationship issues - How to cope with imprisonment

Timeline

  1. Completed: Award date1 August 2018
  2. Completed: Contract expiry date31 July 2021
  3. Completed: Award published7 February 2024
    Current notice

About the buyer

The Ministry of Justice is a central government ministerial department with its own Commercial Standards team providing procurement guidance. Much of this procurement flows through framework agreements and dynamic purchasing systems. HM Courts and Tribunals Service, HM Prison and Probation Service and the Legal Aid Agency are the department's main delivery bodies.

Over the past 5 years, most of the Ministry of Justice's contract awards have been in education and training, IT services and public administration and defence.

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