Expired contract

Healthwatch and Independent Health Complaints Advocacy Service

Details

Supplier(s)
MNH Meeting New Horizons CIC (trading arm of Hull Community &
Value
£886,848
Duration
2 years
Topic
Health and social work services
Published
5 February 2024

Tender description

East Riding of Yorkshire Council wishes to commission a provider organisation to successfully provide a local Healthwatch - Healthwatch East Riding of Yorkshire (HWERY) and the provision of an Independent Health Complaints Advocacy Service. (IHCAS) The services provided through HWERY and IHCAS will be available to people in the East Riding of Yorkshire, their carers or representatives, who use or wish to use adult and children's health and care services. HWERY has a duty to assist local health and care commissioners and providers, and other community stakeholders, by providing feedback, research and information on local people's views and experiences of health and care, in order to drive up standards of service provision.

Timeline

  1. Completed: Award published5 February 2024
    Current notice
  2. Completed: Award date1 April 2024
  3. Completed: Contract expiry date31 March 2026

About the buyer

East Riding of Yorkshire Council is the local authority for the East Riding of Yorkshire, and buys under a procurement strategy that covers goods and services, construction and housing, and health and care. Approved supplier lists are being phased out in favour of framework agreements.

Over the past 5 years, most of East Riding of Yorkshire Council's contract awards have been in education and training, health and social work and transport services.

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