Awarded contract

IT015 PAY360 PAYMENT SUITE HOSTING & SUPPORT WITH SECURE PCI TELEPHONY

Details

Value
£408,197.65
Duration
5 years
Topic
Financial analysis and accounting software package
Published
23 December 2024

Tender description

Support and hosting of the Payments and Income Management system (Pay360) with secure PCI Telephony which covers the following essential core systems currently operational within the Council: (1) A central income processing and repository module used to assist with validating, processing and storage of income. (2) Debit or credit card payments taken over the telephone, online and in-person. Telephone payments taken on Pay 360 integrate with the PCI Pal telephony solution included in this contract.

Timeline

  1. Completed: Award date30 November 2024
  2. Completed: Award published23 December 2024
    Current notice
  3. Next: Contract expiry date29 November 2029in 3 years

About the buyer

Gateshead Council buys as a local authority procuring goods, works and services for the borough. Many goods and materials contracts run as framework agreements lasting a fixed term before renewal. Gateshead Council is migrating its existing frameworks and dynamic purchasing systems onto Open.

Over the past 5 years, most of Gateshead Council's contract awards have been in software and information systems, construction work and health and social work.

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Decision makers

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