Awarded contract

Supply of Salesforce Marketing Cloud Licenses

Details

Value
£2,000,000
Topic
Sales or marketing software package
Published
20 December 2024

Tender description

The Open University is procuring specialist software licenses from a third-party provider. Lot 1: This procurement is for the on-going supply of licenses for the Salesforce Marketing Cloud solution which is embedded into OU systems and process and it currently heavily used in our current marketing programme. The licenses are to be renewed for a period of 3 years with an additional 3 years extension option (total 6 years), for c. £275,000 per annum for the first three years, and up to a total contract value of £2,000,000 (inc VAT) including all extension options. The OU's strategy is to move away from the reseller model and go direct to Salesforce to deliver savings.

Timeline

  1. Completed: Award date17 December 2024
  2. Completed: Award published20 December 2024
    Current notice

About the buyer

The Open University is a higher education provider that runs procurement under the Procurement Act 2023 through its own procurement service. Southern Universities Purchasing Consortium membership gives access to a shared framework used across UK universities. Lower-value purchases can go through a Direct Request for Quote instead of a full tender. A business team advises organisations on the most suitable procurement route before a contract begins.

Over the past 5 years, most of The Open University's contract awards have been in business services, software and information systems and education and training.

Relevant CPV codes

  • 48481000 · Sales or marketing software package

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Decision makers

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