Contact Centre Telephony Platform
Details
- Supplier(s)
- CONTENT GURU LIMITED
- Value
- £548,818.19
- Duration
- 3 years
- Topic
- Software package and information systems
- Published
- 19 December 2024
- Source
- uk:contracts_finder
Tender description
Re procurement of a contact centre telephony platform
Timeline
- Completed: Award published19 December 2024Current notice
- Completed: Award date21 December 2024
- Next: Contract expiry date20 December 2027in 15 months
About the buyer
Southampton City Council is a local authority, and buys goods, works and services under its own Contract Procedure Rules. Every opportunity valued above the council's threshold is advertised on the Supply Southampton Portal and Contracts Finder. Larger contracts that exceed the public procurement thresholds are also advertised on Find a Tender. Suppliers bidding for smaller contracts submit written quotations instead of a formal tender. Local suppliers and small and medium enterprises within the city boundary are actively encouraged to bid. Successful and unsuccessful tenderers are notified in writing, with scores and the winning supplier named.
UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).
Over the past 5 years, most of Southampton City Council's contract awards have been in construction work, business services and IT services.
Relevant CPV codes
- 48000000 · Software package and information systems
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@southampton-city-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@southampton-city-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@southampton-city-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@southampton-city-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@southampton-city-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@southampton-city-council.gov |
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