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Awarded contract

Contact Centre System

Details

Buyer
Stirling Council
Supplier(s)
Softcat PLC
Value
£203,379
Topic
Software package and information systems
Published
16 December 2024
Source
uk:public_contracts_scotland

Tender description

Renewal of contractual coverage of the Council’s contact centre software. Lot 1: Renewal of contractual coverage of the Council’s contact centre software.

Timeline

  1. Award date9 December 2024
  2. Award published16 December 2024
    Current notice

About the buyer

Stirling Council is a local authority covering the Stirling area, and buys through its Strategic Commissioning team. Contract value decides whether a formal tender or a request for quotation applies. Procurement can run as an open competition or a restricted one requiring pre-qualification. Stirling Council reports its annual procurement performance under the Procurement Reform (Scotland) Act 2014.

Over the past 5 years, most of Stirling Council's contract awards have been in construction work, architectural and engineering services and health and social work.

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
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Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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