AMCV 331 - Telecare Managed Services
Details
- Buyer
- Shropshire Council
- Supplier(s)
- TUNSTALL HEALTHCARE (UK) LIMITED
- Value
- £240,000
- Duration
- 4 years
- Topic
- Health and social work services
- Published
- 20 December 2024
- Source
- uk:contracts_finder
Tender description
This is an award notice for AMCV 331 - Telecare Managed Services under the Technologies for Independent Living (TIL) Telecare/Telehealth - FW0126 framework, Lot 6. Services the Supplier is to deliver: • Manage the full contract, including liaising with the Customer as required • Facilitate the scheduled review meetings. • Deliver the referral management, installation, monitoring, de-installations, and fault processes for new telecare equipment provided by the Customer. • Manage the entire system effectively by coordinating the services, providing end-to-end service delivery systems seamlessly to the end user. The service provision will include: • Installation, deinstallation, fault management of equipment and peripherals • Call monitoring • Disaster recovery • Reprogramming (where required) • Reporting • Review and development of continuous improvement activities
Timeline
- Completed: Award date14 November 2024
- Completed: Award published20 December 2024Current notice
- Next: Contract expiry date13 November 2028in 2 years
About the buyer
Shropshire Council is the local authority responsible for Shropshire, and buys as a local government organisation through its own dedicated procurement team. Smaller value opportunities are advertised through Contracts Finder, where supplier registration is completely free. Larger contracts are instead advertised on Find a Tender, the government's central portal for higher value public sector opportunities. Every current tendering opportunity is also published directly on the council's own website. A published commissioning and procurement strategy sets out how the council approaches buying. Social value is built into every contract the council awards.
UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).
Over the past 5 years, most of Shropshire Council's contract awards have been in health and social work, food and drink and construction work.
Relevant CPV codes
- 85000000 · Health and social work services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@shropshire-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@shropshire-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@shropshire-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@shropshire-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@shropshire-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@shropshire-council.gov |
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