Establishment of a Single Operator Framework Agreement for Provision of Helpdesk Ticketing Software
Details
- Value
- €750,000
- Topic
- Helpdesk and support services
- Published
- 13 December 2024
- Submission
- 10 January 2025
- Source
- ie:e_tenders
Tender description
The framework agreement will be established on foot of this tender competition for an initial contract for the Provision of Helpdesk Ticketing Software.
Timeline
- Completed: Tender published13 December 2024Current notice
- Completed: Submission date10 January 2025
About the buyer
Dublin City University is a higher education institution, and its Central Procurement Team manages formal tender competitions. Faculties, departments, business units and subsidiary companies buy with that team's support. The Office of Government Procurement sets up framework agreements that DCU works with. Works and works-related services follow the Capital Works Management Framework.
Over the past 5 years, most of Dublin City University's contract awards have been in laboratory and precision equipment, office and computing equipment and communications equipment.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@dublin-city-university.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@dublin-city-university.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@dublin-city-university.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@dublin-city-university.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@dublin-city-university.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@dublin-city-university.gov |
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