Customer Transformation
Details
- Supplier(s)
- Tenant Engagement Consultant Ltd
- Value
- £67,500
- Duration
- 1 year
- Topic
- Business and management consultancy and related services
- Published
- 12 December 2024
- Source
- uk:contracts_finder
Tender description
Tenant Engagement Consultant Ltd has been engaged to develop a fully informed Customer Influence Strategy that sets out our vision and aims for enabling customer voices and lived experience to be reflected in how services are delivered, evaluated and reported. Also to develop a delivery plan that will ensure compliance against regulatory and statutory requirements relating to all aspects of relevant Customer Influence standards and regulations. This should provide a platform for VIVID to build on to become an exemplar
Timeline
- Completed: Award date8 April 2024
- Completed: Award published12 December 2024Current notice
- Completed: Contract expiry date31 March 2025
About the buyer
Vivid Housing Limited is a housing association and one of the largest providers of affordable homes in the south of England. Around 38,600 homes are managed for more than 84,000 customers across Hampshire, Surrey, Berkshire and West Sussex. Development is funded through a mix of VIVID's own resources, grants from Homes England, and private finance. Supplier vetting and anti-fraud checks apply before any contract is awarded.
Over the past 5 years, most of Vivid Housing Limited's contract awards have been in construction work, IT services and architectural and engineering services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@vivid-housing-limited.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@vivid-housing-limited.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@vivid-housing-limited.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@vivid-housing-limited.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@vivid-housing-limited.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@vivid-housing-limited.gov |
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