ITEP0540 - ServiceNow Event Management Pilot
Details
- Supplier(s)
- Softcat PLC
- Value
- £873,909.21
- Duration
- 1 year
- Topic
- License management software package
- Published
- 2 February 2024
- Source
- uk:contracts_finder
Tender description
The Scope of TPAM in the Long-term is to provide holistic Monitoring and Event Management Capability across both OT and IT Services. In the short to medium term (<12 Months) there is a business driver to mitigate the inherent risks to National Highways public reputation and quality of service in the management of critical roadside assets by establishing the foundations for effective Event Management that can be later scaled with confidence. We have identified the following business critical service lines and are concentrating efforts to design, build, test and integrate the capability with the wider Service Management function to ensure intelligent, intuitive information and data is presented to key consumers such as TOC and ROC.
Timeline
- Completed: Award date28 March 2023
- Completed: Award published2 February 2024Current notice
- Completed: Contract expiry date27 March 2024
About the buyer
National Highways is the government company that plans, designs, builds, operates and maintains England's motorways and major A roads, and buys as a central government body. Most work reaches the market through framework contracts covering major schemes and routine maintenance. A social enterprise dynamic purchasing system also opens smaller contracts to voluntary and community organisations.
Over the past 5 years, most of National Highways Limited's contract awards have been in construction work, transport equipment and research and development.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@national-highways-limited.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@national-highways-limited.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@national-highways-limited.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@national-highways-limited.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@national-highways-limited.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@national-highways-limited.gov |
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