Awarded contract

Unit 4 Application Managed Support Service

Details

Value
£50,400
Duration
2 years
Topic
Computer support and consultancy services
Published
6 December 2024

Tender description

NS&I is seeking to appoint a third-party expert 'Managed Application Support' service to assist with running its Financial, Unit4 Enterprise Resource Planning (ERP), system. While emphasis would be on administrative and technical support, the ideal solution may also be expected to offer support in other areas including but not limited to: • Investigation and resolution of module problems, • Report writing capability, • Upgrade planning and training, and • Knowledge transfer. This agreement will have an initial term of 24 months with one additional optional extension period of 12 months.

Timeline

  1. Completed: Award published6 December 2024
    Current notice
  2. Completed: Award date27 February 2025
  3. Next: Contract expiry date26 February 2027in 4 months

About the buyer

National Savings and Investments is the government's state-owned savings bank and an executive agency of HM Treasury, and buys as a central government organisation. Some purchases are made through a suitable central government framework let by the Government Commercial Agency. A contract award notice names the winning supplier and the overall contract value.

Over the past 5 years, most of National Savings and Investments's contract awards have been in business services, IT services and postal and telecoms services.

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