GB-Norwich: Easy Access (Contact Centre)
Details
- Supplier(s)
- TTEC (UK) Solutions Limited
- Value
- £203,904
- Duration
- 2 years
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 6 December 2024
- Source
- uk:contracts_finder
Tender description
Easy Access (Contact Centre) integrated business and technical advisory services to support the migration to the cloud and between cloud hosting services. Awarded under the CCS G-Cloud 14 framework call-of contract Framework Agreement (RM1557.14).
Timeline
- Completed: Award date25 November 2024
- Completed: Award published6 December 2024Current notice
- Next: Contract expiry date24 November 2026in 2 weeks
About the buyer
Flagship Housing Group is a housing association based in Norwich. Flagship Housing Limited is a subsidiary of Bromford Flagship LiveWest Limited. Bromford, Flagship and LiveWest have merged. Flagship has run a doors and windows framework in lots, covering planned and responsive works. A separate electrical contractors framework served the subsidiaries Newtide, Samphire and Victory Homes. That framework ran for 24 months with two 12-month extension options. Internal audit services were tendered as a three-year contract.
Over the past 5 years, most of Flagship Housing Group's contract awards have been in construction work, repair and maintenance and IT services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@flagship-housing-group.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@flagship-housing-group.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@flagship-housing-group.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@flagship-housing-group.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@flagship-housing-group.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@flagship-housing-group.gov |
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