Awarded contract

G-Cloud 14 Lot 4

Details

Value
£1,000,000,000
Topic
IT services: consulting, software development, Internet and support
Published
26 November 2024

Tender description

Support for Microsoft Products and Services Lot 1: Lot 4 is designed for customers to further compete their requirements for Cloud Support Services to help them transition to cloud software or hosting services, as per the following categories: Suppliers must have capability to provide services in all of the following capabilities; Planning - the provision of planning services to enable customers to move to cloud software and/or hosting services. Setup and Migration - the provision of setup and migration services which involves the process of consolidating and transferring a collection of workloads. Workloads can include emails, files, calendars, document types, related metadata, instant messages, applications, user permissions, compound structure and linked components. Security services - Maintain the confidentiality, integrity and availability of services and information, and protect services against threats. Quality assurance and performance testing - Continuously ensure that a service does what it’s supposed to do to meet user needs efficiently and reliably. Training Ongoing support - Support user needs by providing help before, during and after service delivery.

Timeline

  1. Completed: Award date29 October 2024
  2. Completed: Award published26 November 2024
    Current notice

About the buyer

The Government Commercial Agency (CCS) is the UK's central buying body, renamed from the Crown Commercial Service in April 2026. As CCS, it ran national buying agreements for public and non-profit bodies across the UK. Government departments and local authorities drew on it as a shared procurement route. Buyers reached suppliers through frameworks, dynamic purchasing systems, dynamic markets and catalogues. Framework places were advertised on Find a Tender, Contracts Finder and its agreements page. Registration ran through an eSourcing portal, a selection questionnaire and a tender assessment on quality and price. Suppliers paid a commission on sales rather than a fee to join.

Procurement spend from central entities makes up 66% of overall UK public spend.

Over the past 5 years, most of CCS's contract awards have been in business services, IT services and software and information systems.

Relevant CPV codes

  • 72000000 · IT services: consulting, software development, Internet and support

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Decision makers

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