Customer Satisfaction Platform
Details
- Supplier(s)
- Softcat PLC
- Value
- £212,860
- Topic
- Software package and information systems
- Published
- 26 November 2024
Tender description
Award of contract on NHS SBS DWS Framework for Customer Satisfaction Platform Lot 1: Award of contract on NHS SBS DWS Framework for Customer Satisfaction Platform. Please refer to https://www.sbs.nhs.uk/services/framework-agreements/digital-workplace-solutions/
Timeline
- Completed: Award published26 November 2024Current notice
- Completed: Award date26 November 2024
About the buyer
The City of Edinburgh Council is the local authority for Scotland's capital city, buying through its own commercial and procurement service. Every regulated tender is advertised on Public Contracts Scotland, the Scottish public sector's tender portal. Suppliers register free on the portal and can set alerts for opportunities in their sector. Before running a competitive tender, the Council checks its existing frameworks for value, including through Scotland Excel and Scottish Procurement. Scotland Excel acts as the centre of procurement expertise for local government across the country. A downloadable contract register lists every procurement carried out through a regulated process.
UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).
Over the past 5 years, most of The City of Edinburgh Council's contract awards have been in architectural and engineering services, IT services and health and social work.
Relevant CPV codes
- 48000000 · Software package and information systems
- 72000000 · IT services: consulting, software development, Internet and support
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@the-city-of-edinburgh-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@the-city-of-edinburgh-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@the-city-of-edinburgh-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@the-city-of-edinburgh-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@the-city-of-edinburgh-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@the-city-of-edinburgh-council.gov |
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