Customer Relationship Management Services
Details
- Value
- £450,000
- Topic
- Business services: law, marketing, consulting, recruitment, printing and security
- Published
- 25 November 2024
- Submission
- 18 December 2024
- Source
- uk:contracts_finder
Tender description
London Legacy Development Corporation (LLDC) require a strategic CRM marketing agency to deliver a CRM solution for Queen Elizabeth Olympic Park (QEOP), London Stadium (LS) and SHIFT to deliver a B2C and B2B CRM Solution which will empower conversations with Park partners and prospects to drive revenue. This contract will be let also for the benefit of GLA Group. Our new CRM solution must have the ability to ingest data from multiple sources and add new data feeds as we expand the Park-wide CRM solution. The estimated total spend (including any ad-hoc provisions) is £450k for the duration of: up to 6 months mobilisation period, 4 years plus additional 2 years (on 1+1 basis subject to authority's discretion).
Timeline
- Completed: Tender published25 November 2024Current notice
- Completed: Submission date18 December 2024
About the buyer
London Legacy Development Corporation is a Mayoral development corporation that runs Queen Elizabeth Olympic Park. Operational contracts cover park facilities management, security, grounds maintenance and venue management. A landscape and public realm framework is open to the wider GLA group and partnering London boroughs. That framework runs for four years across two lots.
Over the past 5 years, most of London Legacy Development Corporation's contract awards have been in business services, architectural and engineering services and construction work.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@london-legacy-development-corporation.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@london-legacy-development-corporation.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@london-legacy-development-corporation.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@london-legacy-development-corporation.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@london-legacy-development-corporation.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@london-legacy-development-corporation.gov |
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