C-013130 - 008777 - Ostara Care Call
Details
- Topic
- Scraper machines
- Published
- 25 November 2024
- Submission
- 20 December 2024
- Source
- uk:procontracts
Tender description
The Ostara service, operated by Newcastle City Council (NCC), provides home care support to around 3,000 customers. We are looking to procure a reliable and efficient care call solution, with the potential to develop it alongside new telecare, telehealth, and lone worker solutions. Our goal is to improve our capability to integrate existing equipment with emerging technologies such as apps, videos, and chatbots. We are dedicated to delivering the best possible solutions for our customers while reducing risks in line with our service requirements. Sessions have been made available for suppliers to provide insight and propose their solution to our clients. These sessions will be allocated on a first come first served basis. Please contact: sophie.hendry@newcastle.gov.uk Keywords: telecare, care call, care platform, telecommunications
Timeline
- Completed: Tender published25 November 2024Current notice
- Completed: Submission date20 December 2024
About the buyer
Newcastle City Council is the local authority for the city of Newcastle, and runs commissioning and procurement as a single service serving the whole council. Suppliers bidding for its contracts register free on the Open e-tendering platform. Competitive opportunities above the council's threshold are published on Open alongside those of the North East local authorities. Notices are also published on Find a Tender and Contracts Finder. A public register of the council's contracts sits on the North East Procurement Organisation portal. The NEPO Supplier Partnership Programme offers free bid-writing training to local organisations.
UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).
Over the past 5 years, most of Newcastle City Council's contract awards have been in construction work, IT services and health and social work.
Relevant CPV codes
- 43230000 · Scraper machines
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@newcastle-city-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@newcastle-city-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@newcastle-city-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@newcastle-city-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@newcastle-city-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@newcastle-city-council.gov |
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