Closed tender

PP216 - Call Systems - Servicing and Repair

Details

Value
£29,000,000
Topic
Repair and maintenance services
Published
20 November 2024
Submission
2 December 2024

Tender description

Anchor Hanover Group is seeking to establish contracts with up to 4 Providers for the Servicing and Repairs of Warden Call, Nurse Call, CCTV System Maintenance, Access Control, and Door Entry Systems (excluding Automatic Doors).<br/>Contract Overview:<br/>The scope includes maintenance and repair services for a variety of call and security systems, including those from key providers such as Quantec, Tunstall, Appello, Legrand, Intercall, Chubb, and ADT.<br/>Key Requirements:<br/>• Call Systems repairs and maintenance<br/>• Suppliers will be provided with a list of consumables and user-replaceable components to support ongoing function of the above systems.<br/>• An optional dilapidation report and asset tagging within the first 12 months may be required, depending on budget requirements.<br/>• Provision of portable Dispersed Alarm Units (DAU) to maintain critical functions in case of system failure.<br/>• Maintenance of Private Client Networks at specified locations.<br/>Contractual Details:<br/>The contract will follow JCT Measured Terms (2016) with Anchor’s standard amendments. It will be for an initial term of 3 years, with options to extend for a further 2 years and an additional 1 year, based on contract performance. The annual spend is estimated at £4.8 million nationally. Lot 4: North London & East Anglia and Southeast The service provided aligns with the description specified in section II.1.4.1 (Short Description). Below are the relevant CPV codes associated with the service:<br/><br/>50000000: Repair and maintenance services<br/>50300000: Repair, maintenance, and associated services for personal computers, office equipment, telecommunications, and audio-visual equipment<br/>50400000: Repair and maintenance services for medical and precision equipment<br/>50700000: Repair and maintenance services for building installations. Additional information: To view our tender documents and apply for the opportunity please use the following link:<br/><br/>https://anchor.my.site.com/s/Welcome Lot 1: Northwest and Cumbria and Northeast The service provided aligns with the description specified in section II.1.4.1 (Short Description). Below are the relevant CPV codes associated with the service:<br/><br/>50000000: Repair and maintenance services<br/>50300000: Repair, maintenance, and associated services for personal computers, office equipment, telecommunications, and audio-visual equipment<br/>50400000: Repair and maintenance services for medical and precision equipment<br/>50700000: Repair and maintenance services for building installations. Additional information: To view our tender documents and apply for the opportunity please use the following link:<br/><br/>https://anchor.my.site.com/s/Welcome Lot 3: Southwest corridor and Devon Cornwall The service provided aligns with the description specified in section II.1.4.1 (Short Description). Below are the relevant CPV codes associated with the service:<br/><br/>50000000: Repair and maintenance services<br/>50300000: Repair, maintenance, and associated services for personal computers, office equipment, telecommunications, and audio-visual equipment<br/>50400000: Repair and maintenance services for medical and precision equipment<br/>50700000: Repair and maintenance services for building installations. Additional information: To view our tender documents and apply for the opportunity please use the following link:<br/><br/>https://anchor.my.site.com/s/Welcome Lot 2: Yorkshire Lincs and Midlands The service provided aligns with the description specified in section II.1.4.1 (Short Description). Below are the relevant CPV codes associated with the service:<br/><br/>50000000: Repair and maintenance services<br/>50300000: Repair, maintenance, and associated services for personal computers, office equipment, telecommunications, and audio-visual equipment<br/>50400000: Repair and maintenance services for medical and precision equipment<br/>50700000: Repair and maintenance services for building installations

Timeline

  1. Completed: Tender published20 November 2024
    Current notice
  2. Completed: Submission date2 December 2024

About the buyer

Anchor Hanover is England's largest not-for-profit provider of specialist housing and care for people in later life, and runs its own procurement function to buy property, facilities and business services. Suppliers register on the Anchor Supply Portal to receive alerts on upcoming tenders. Larger opportunities are advertised through the government's Find a Tender Service. Regional contractor frameworks, awarded by competitive tender, supply its development pipeline. Almost 1,700 sites across more than 85% of English local authorities fall within its reach. A dedicated commercial team handles property, facilities and business services procurement.

UK health spending has nearly quadrupled to £241.8bn in 2024/25, £20bn up on the year before. £140.6bn of that went to procurement, the biggest sector of UK public spending and the fastest-growing.

Over the past 5 years, most of Anchor Hanover's contract awards have been in business services, software and information systems and architectural and engineering services.

Relevant CPV codes

  • 50000000 · Repair and maintenance services

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