Awarded contract

Children's Online Safety Tracker

Details

Value
£600,000
Duration
4 years
Topic
Market research services
Published
18 November 2024

Tender description

The Children's Online Safety Tracker (C-OST) will measure and understand UK children's online experiences, which Ofcom require to fulfil our remit of protecting children online under the Online Safety Act 2023. The C-OST is anticipated to replace the children's element of Ofcom's current Online Experiences Tracker (OET) and become a dedicated, tailored and child focused quantitative tracking survey. The C-OST will aim to deliver two waves of data each year, reporting on children's experiences of online harms (including primary priority content and priority content that is harmful to children1) and related topics such as awareness and usage of safety tools. Futures waves of the tracker will monitor changes and report trend data.

Timeline

  1. Completed: Award date22 August 2024
  2. Completed: Award published18 November 2024
    Current notice
  3. Next: Contract expiry date23 July 2028in 2 years

About the buyer

The Office of Communications (Ofcom) is the UK's communications regulator, covering broadcasting, telecoms, post and spectrum as a non-departmental public body. Competitions for its contracts usually run as an Invitation to Tender process, procured directly by Ofcom's own commercial team. Larger opportunities also typically route through Crown Commercial Service frameworks or frameworks hosted by public bodies.

Over the past 5 years, most of Ofcom's contract awards have been in business services, software and information systems and IT services.

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