Customer Experience Platform Technologies
Details
- Topic
- Customer Relation Management software package
- Published
- 5 November 2024
- Submission
- 10 December 2024
- Source
- uk:find_a_tender
Tender description
Gedling Borough Council is looking for a supplier, or suppliers to provide them with components that will make up a Customer Experience Platform for use across all Council services. There is no CRM in place currently and while the Council does have a website and in house forms solution, both of these existing solutions will be replaced as a result of this work. Lot 1: Customer Relationship Management System Customer Relationship Management System Lot 2: Content Management System Content Management System Lot 3: Booking Solution Booking Solution
Timeline
- Completed: Tender published5 November 2024Current notice
- Completed: Submission date10 December 2024
About the buyer
Gedling Borough Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 48445000 · Customer Relation Management software package
- 72212445 · Customer Relation Management software development services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@gedling-borough-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@gedling-borough-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@gedling-borough-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@gedling-borough-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@gedling-borough-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@gedling-borough-council.gov |
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