Multi-model research methods platform for User Research
Details
- Supplier(s)
- USERTESTING TECHNOLOGIES LIMITED
- Value
- £114,680.5
- Duration
- 1 year
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 28 October 2024
- Source
- uk:contracts_finder
Tender description
HMRC need a tool with a variety of methodologies, including; card sorting, tree testing, 1:1 research, usability testing, unmoderated sessions, click testing, surveys and live intercepts. The tool should have an advanced capability, which allows multiple methodologies to be integrated into a project. The tool should have implemented a research insights management system that can help scale research, centralise, share and collaborate on experience insights data gathered from multiple studies.
Timeline
- Completed: Award date16 September 2024
- Completed: Award published28 October 2024Current notice
- Completed: Contract expiry date15 September 2025
About the buyer
HM Revenue & Customs (HMRC) is the UK's tax, payments and customs authority, and buys as a non-ministerial government department through its own Commercial Directorate. HMRC aims to trade with small and medium-sized businesses wherever feasible. Much of this procurement flows through Crown Commercial Service frameworks and dynamic markets.
Over the past 5 years, most of HMRC's contract awards have been in IT services, software and information systems and business services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@hm-revenue-customs-hmrc.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@hm-revenue-customs-hmrc.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@hm-revenue-customs-hmrc.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@hm-revenue-customs-hmrc.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@hm-revenue-customs-hmrc.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@hm-revenue-customs-hmrc.gov |
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