Awarded contract

EISEC Fibre

Details

Value
£37,000
Duration
3 years
Published
1 November 2024

Tender description

Enhanced Information Service for Emergency Calls (EISEC) or caller line identification (CLI) enables fire control room operators to confirm the caller's location swiftly. This is a critical first step in the call handling process, since the line could be 'cut', leaving the location unknown. EISEC technology provided by call handling agencies allows the billing address of the phone from which emergency calls are being made to be displayed to the control room operator. This speeds up the information process. This technology can also be used to locate the whereabouts of mobile phone callers, identifying the cell network from which they are calling.

Timeline

  1. Completed: Award published1 November 2024
    Current notice
  2. Completed: Award date1 November 2024
  3. Next: Contract expiry date1 December 2027in 13 months

About the buyer

Cornwall Council is a local authority with a central Commercial Services team that handles procurement and contract management.

A commercial pipeline sets out anticipated outsourcing by directorate over the next three to five years.

Over the past 5 years, most of Cornwall Council's contract awards have been in health and social work, education and training and software and information systems.

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Decision makers

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Contact nameJob titlePhone numberWork email
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