Awarded contract

Mails Automation

Details

Supplier(s)
ImageHolders Ltd
Value
£35,000,000
Topic
Postage machines
Published
25 October 2024

Tender description

Post Office currently has around 500 self service kiosks for customers to execute transactions in operation in our Branch Network. Post Office Limited is looking to replace these with updated machines and with the intent to increase the number of devices in branches. Lot 1: Post Office Limited is establishing a contract for hardware, software and support services that will enable Mails Automation in Post Office branches. The Post Office currently have over 500 self service kiosks for customers to execute transactions in operation in our Branch Network. Post Office Limited is looking to replace these with updated machines and with the intent to increase the number of devices in branches.

Timeline

  1. Completed: Award date3 October 2024
  2. Completed: Award published25 October 2024
    Current notice

About the buyer

Post Office Ltd is a central public body owned by the Department for Business and Trade. A centralised procurement team at its London headquarters sources goods and services for the whole organisation. Tenders are advertised through the Find a Tender service and Contracts Finder. Procurement follows the Procurement Act 2023 and the National Procurement Policy Statement. Framework agreements under the Procurement Regulations are used where they fit. New suppliers must accept the Supplier Code of Conduct before award. Suppliers manage live contracts through Web3, the company's supplier platform. Procurement newsletters keep suppliers informed of upcoming opportunities.

Procurement spend from central entities makes up 66% of overall UK public spend.

Over the past 5 years, most of Post Office Ltd's contract awards have been in business services, IT services and postal and telecoms services.

Relevant CPV codes

  • 30131400 · Postage machines
  • 42923000 · Weighing machinery and scales
  • 48000000 · Software package and information systems
  • 50312600 · Maintenance and repair of information technology equipment
  • 51611100 · Hardware installation services
  • 72000000 · IT services: consulting, software development, Internet and support

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Decision makers

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