Closed tender

Healthwatch Services

Details

Topic
Health and social work services
Published
21 October 2024
Submission
20 November 2024

Tender description

Healthwatch Hounslow will be the local consumer champion for health and social care representing the collective voice of people who use services and public. It will build up a local picture of community needs, aspirations and the experience of people who use the services. Healthwatch Hounslow will report any concerns about the commissioned services to commissioners, providers and health scrutiny. Healthwatch Hounslow will develop and maintain effective working relationship with local providers, regulators, commissioners, Public Health, NWL ICB (Hounslow Borough) and Healthwatch England. Lot 1: The service will ensure effective use of a range of means when collecting Hounslow residents’ views and experiences. This may include use of technology, face to face or telephone. The service must be fully accessible to people with specialist communication needs, such as people with sight and hearing loss and be well publicized in a range of different mediums, formats and routes that are accessible to all local people.

Timeline

  1. Completed: Tender published21 October 2024
    Current notice
  2. Completed: Submission date20 November 2024

About the buyer

London Borough of Hounslow buys as a local authority, running contracts for goods, works and services through its own procurement team. Suppliers register for tendering opportunities through the London Tenders Portal. Larger contracts are also advertised on Find a Tender, with Contracts Finder used for smaller opportunities. Procurement follows the Public Contract Regulations 2015 and the council's own contract procedure rules. Competitions run as open, restricted or negotiated processes, with competitive dialogue used for complex requirements. Contracts span child care, elderly and disability services, IT, cleaning and catering, utilities and building works.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of London Borough of Hounslow's contract awards have been in construction work, architectural and engineering services and health and social work.

Relevant CPV codes

  • 85000000 · Health and social work services
  • 85100000 · Health services

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Decision makers

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