Awarded contract

ESPH654 AB RDC Revenues and Benefits Remote Processing Support

Details

Value
£310,657
Duration
3 years
Topic
Industry specific software package
Published
17 October 2024

Tender description

The Council invites Tenders to provide the following processing services via the Capita revenues and benefits systems: Revenues processing (council tax and business rates ~ occupations, moves vacations, discounts, exemptions, emails, general correspondence, Recovery, instalment requests, Phones Benefit processing (change in circumstances, new claims, ATLAS, UCDS records, income from earnings, memo messages between Council Tax, and Benefits, and incoming emails). System Administration, System housekeeping, Mass Recalculation, Integrity corrections, system balancing, payment runs, table amendments, new/patch upgrades, System Reports/SQL, End of Year processes.

Timeline

  1. Completed: Award date1 July 2024
  2. Completed: Award published17 October 2024
    Current notice
  3. Next: Contract expiry date30 June 2027in 8 months

About the buyer

Rother District Council is a local authority in East Sussex that buys works, goods and services from external suppliers. Mid-value purchases invite quotations from at least three suitable companies. Procurement Procedure Rules, updated in February 2025, set out how each tender is run. Rother is a founding member of the East Sussex Procurement Hub, which helps small businesses win Sussex council work.

Over the past 5 years, most of Rother District Council's contract awards have been in construction work, architectural and engineering services and waste, cleaning and environmental services.

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Decision makers

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