Victim Satisfaction Survey Award
Details
- Supplier(s)
- ROL Solutions Ltd
- Value
- £28,992
- Duration
- 1 year
- Topic
- Customer survey services
- Published
- 7 October 2024
- Source
- uk:contracts_finder
Tender description
A service for gathering victim customer feedback. Victim experience management platform for surveys and insights with bespoke taxonomy for Smart-Text Analytics functionality. The call off contract is for 12 months with 2 x 12 months extension options.
Timeline
- Completed: Award date30 June 2024
- Completed: Award published7 October 2024Current notice
- Completed: Contract expiry date29 June 2025
About the buyer
Hampshire and Isle of Wight Constabulary is a police force covering Hampshire and the Isle of Wight, and buys through a joint procurement function with the Police and Crime Commissioner's office. Hampshire County Council hosts the arrangement, alongside Hampshire Fire and Rescue Service. Category teams buy across IT, estates, facilities, professional services, transport and specialist equipment. A commercial manager leads category strategy for the constabulary and the commissioner's office.
Over the past 5 years, most of Hampshire and Isle of Wight Constabulary's contract awards have been in IT services, transport equipment and construction work.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@hampshire-and-isle-of-wight-constabulary.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@hampshire-and-isle-of-wight-constabulary.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@hampshire-and-isle-of-wight-constabulary.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@hampshire-and-isle-of-wight-constabulary.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@hampshire-and-isle-of-wight-constabulary.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@hampshire-and-isle-of-wight-constabulary.gov |
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