Expired contract

Remote Assistance Tool

Details

Supplier(s)
Softcat PLC
Value
£36,513.96
Duration
1 year
Topic
Industry specific software package
Published
10 October 2024

Tender description

The contract is for a cloud-based Remote Assistance Tool - a software platform will be used by the Buyer's IT Service Desk to establish secure remote access and control of desktops, laptops and mobile devices.

Timeline

  1. Completed: Award date1 October 2024
  2. Completed: Award published10 October 2024
    Current notice
  3. Completed: Contract expiry date30 September 2025

About the buyer

Office of Gas and Electricity Markets (Ofgem) is Britain's energy regulator, a non-ministerial government department. Most goods and services are bought through Crown Commercial Service frameworks, chiefly its Energy and Economic Services and Advice agreement. Lots span gas and electricity engineering, distributed energy resources, and economic and financial advice.

Ofgem then runs a further competition or awards work directly to a supplier on the relevant lot.

Over the past 5 years, most of Ofgem's contract awards have been in business services, software and information systems, and IT services.

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Decision makers

Connect with the people behind this procurement.

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