Keeping Customer Interactions Safe (KCIS)
Details
- Supplier(s)
- Capgemini UK plc
- Value
- £3,500,000
- Duration
- 2 years
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 4 October 2024
- Source
- uk:contracts_finder
Tender description
DWP are putting in place a delivery service for DWP Citizen Residency under a zero commitment to spend call-off contract. This agreement is to provide a delivery service which will provide application development, maintenance, architecture, business analysis, content and interactive design and QA services to deliver and support the Keeping Customer Interactions Safe (KCIS) DWP Application Product. Deliverables will be agreed on a per Statement of Work basis.
Timeline
- Completed: Award date1 October 2024
- Completed: Award published4 October 2024Current notice
- Completed: Contract expiry date31 March 2026
About the buyer
The Department For Work and Pensions (DWP) delivers the State Pension and working-age benefits to millions of claimants, and buys as a central government ministerial department with its own commercial teams. Framework agreements are called off through the Government Commercial Agency using Public Sector Contract terms. Suppliers can join its low value purchasing system freely, with no cap on numbers. Dynamic purchasing systems cover welfare-to-work and employment support opportunities.
Over the past 5 years, most of DWP's contract awards have been in education and training, IT services and business services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov |
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