Closed tender

IT Service Management Solution

Details

Value
£950,000
Topic
Software package and information systems
Published
3 October 2024
Submission
4 November 2024

Tender description

The force is seeking to establish a single supplier agreement for the provision of an IT Service Management Solution (ITSM). The contract will be for an initial 5 year agreement with the option to extend by 3 x 12 months. The contract duration will not exceed 8 years. Further detail can be found in the tender documents. Lot 1: The force is seeking to establish a single supplier agreement for the provision of an IT Service Management Solution (ITSM). The contract will be for an initial 5 year agreement with the option to extend by 3 x 12 months. The contract duration will not exceed 8 years. Further details can be found in the tender documents.

Timeline

  1. Completed: Tender published3 October 2024
    Current notice
  2. Completed: Submission date4 November 2024

About the buyer

Northumbria Police is the blue light police force for the Northumbria area, and the force and the Police and Crime Commissioner manage its procurement together. A Head of Procurement leads the force's procurement team. All contracts are procured in compliance with the Procurement Act 2023.

Over the past 5 years, most of Northumbria Police's contract awards have been in software and information systems, communications equipment and repair and maintenance.

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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