Awarded contract

Income Management contract

Details

Value
£474,202.5
Duration
3 years
Topic
Software package and information systems
Published
2 October 2024

Tender description

The Civica Income Management system already provides the council with modern, efficient and robust systems which is already incorporated into other applications currently in use. The new contract will also include continuous improvement by delivering significantly improved functionality which will allow for increased flexibility, productivity and a better resident experience. Continuing with the current application also allows resources to be concentrated on the new Finance replacement system. In addition, this will free up staffing resource to enable more value-added work and projects to be conducted.

Timeline

  1. Completed: Award date28 September 2024
  2. Completed: Award published2 October 2024
    Current notice
  3. Next: Contract expiry date28 February 2028in 16 months

About the buyer

London Borough of Islington is an inner London local authority with its own Strategic Procurement Team. A Progressive Procurement Strategy weighs social value at a minimum of 20% in every bid evaluation. The procurement team also runs workshops to help small and voluntary sector suppliers strengthen their bids.

Over the past 5 years, most of London Borough of Islington's contract awards have been in repair and maintenance, construction work and architectural and engineering services.

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